Terms of service

Welcome to Madreva. By accessing our website, browsing our products, or placing an order, you agree to follow these Terms of Service. Please read them carefully before using our store.

You may use our website only for lawful personal shopping purposes. You must not misuse the website, interfere with its operation, attempt unauthorized access, distribute harmful software, engage in fraudulent activity, or use our content in a way that violates applicable laws or the rights of others.

We make every reasonable effort to ensure that our product descriptions, images, prices, availability, sizing information, and other details are accurate. However, slight differences in product color, appearance, packaging, or design may occur due to screen settings, photography, supplier updates, or manufacturing variations. We reserve the right to correct errors, update information, or change product details without prior notice.

All orders are subject to product availability, payment authorization, and acceptance by Madreva. We reserve the right to refuse, limit, or cancel an order if we identify pricing errors, inventory issues, suspected fraud, unauthorized transactions, or other circumstances that may affect the order.

Prices and promotions may change without notice. Any applicable shipping charges, taxes, or other fees will be displayed during checkout where required. Promotional codes, discounts, and special offers may be subject to additional conditions and cannot always be combined.

Customers are responsible for providing accurate billing, shipping, and contact information when placing an order. Madreva is not responsible for delays, failed deliveries, or additional costs resulting from incorrect or incomplete information provided by the customer.

Our return and refund process is governed by our Return and Refund Policy. Certain baby, feeding, grooming, personal-care, hygiene-sensitive, personalized, or final-sale products may have additional return restrictions for health and safety reasons.

All content on our website, including text, photographs, graphics, logos, designs, product descriptions, and branding, belongs to Madreva or its respective licensors and may not be copied, reproduced, distributed, or used commercially without prior written permission.

Our website may contain links to third-party websites, payment providers, shipping services, or other external platforms. Madreva is not responsible for the availability, security, content, or practices of third-party services.

To the extent permitted by applicable law, Madreva is not responsible for indirect, incidental, or consequential losses resulting from the use of our website, products, or third-party services. Nothing in these Terms limits any consumer rights that cannot legally be excluded.

We may update these Terms of Service from time to time to reflect changes to our store, services, policies, or legal requirements. Updated terms will become effective when published on our website.

For questions regarding these Terms of Service, please contact us at support@madreva.com.